How To Use This Site

Impact Products LLC is proud to announce several web enhancements. The ever popular Track Your Order has been revamped with more data and features. In addition, we allow secured connectivity for registered Customers, Vendors, Sales Reps and also Impact employees.


Track Your Order

Customer Number Login

In order to track your orders, users must have a valid Impact Products LLC customer number. Your customer number is printed on Order Acknowledgements, Invoices, Statements, and just about every printed form or report you receive from us. Customer number is a 10 Digit numeric field and does not require any leading zeros. Note: users do not need to have a preferred (registered) account to view shipment history. If you are a preferred registered user Track Your Order is also available from within the secured login area. However, basic trak your order will list purchase orders, carrier and shipping date information. Note: Track Your Order, only provides shipments from our Impact Products facilities, it does not cover drop ships directly from our vendors. Please feel free to contact customer service for all shipments not found on the web.

Carriers

Impact Products uses UPS and FedEx respectively along with a number of LTL and truck load carriers. For a complete list of active carriers, terms, and special conditions, please contact our Shipping department. All other inquiries should be directed to Customer Service or your local Sales Representative.


Registered Accounts

User Login

Enter the email address and password on file for secured access to Impact Products data site. Customers, Vendors, Sales Reps, and Employees all have various levels of accessing account information. Track Your Order, Contract Pricing, and Sales Recaps are all available within the secured login area.

Account Registration

Not yet an approved (registered) account? Please register today for web access to many exciting new areas. Account registration and approval can take between 24-48 hours. This is required for user setup and the initial data push for your organization. After registration you will be notified via email with all the necessary requirements for login. Note: Account access is permitted only once per customer, per rep agency or per Impact employee. Registered users have the same functionality as non-registered users, plus...
  * YTD Sales Summary Recap
  * Three year, YTD Item Class Comparison, with drill down capability
  * YTD Average Selling Price Recap
  * All Reports have an automated, three years of rolling history
  * Pricing Information
  * Download Distributor Pricing in both Excel and PDF formats
  * View and print invoices with line item detail

Forgot My Password

If at any time a web users forgets their password the password on file can be emailed per request. Please do not re-register for another account as only one account is permitted per customer, per rep agency or per Impact employee.

Welcome Page

This main page gives you a quick sales recap by customer with menu options to various other secured areas in addition to, Track Your Order. All information is updated daily during our day end procedures.

Contract Pricing

Contract pricing displays all negotiated contracts between you, the customer and Impact Products. Contract changes are updated daily during our day end procedures.

Change Preferences

This web page allows a user to change their password. Changing a password will immediately perform a logoff allowing the user to re-login under their new password.

Still Need More Information

Contact Us

For info on this site, please contact Customer Service at custserv@impact-products.com or 800-333-1541.

Terms & Conditions

The online Portal and all information obtained through this Web Site are the private property of Impact Products. Impact Products authorizes the use to our customers, sales reps and employees solely to obtain specific information from Impact Products. Without limitation, you are not authorized to make the information available on any web site or otherwise reproduce, distribute, or sell the information for commercial gain without the express written consent of Impact Products. Any access or use that is inconsistent with these terms is unauthorized and strictly prohibited.